Navigating COVID-19 and our customers’ needs

posted on 20 March 2020
Navigating COVID-19 and our customers’ needs

Union State Bank has made the decision to close our lobbies in Hazen and Beulah. This decision was one that was not made lightly; however, the safety of our staff, their families and our customers has always been - and remains - our top priority. Please know that we are taking the rapidity of this spread seriously and are continuing to review and respond to information as it evolves.

Effective at 12 p.m. Wednesday March 18 and until future notice, access to our Hazen and Beulah lobbies will be available by appointment only.

Although our lobbies at two of our locations are closed, we are still available for all your banking needs and to accommodate those needs as best we can. We want to encourage our customers to utilize our online banking services we provide, and our drive-thru windows are open, in both lanes 1 and 2, in Beulah and Hazen.

Please understand that our goal is to help control our environment and any in-person interactions. We are doing our due diligence to keep our environment safe and stay in step with the information with which we are provided on an ongoing basis.  With that in mind, we will continue to re-evaluate the situation as updates come and communicate any changes. At Union State Bank, we are here to take care of your financial needs because that is our responsibility.

Here’s how we can continue to serve you throughout the COVID-19 epidemic:

Regular Banking Needs

  • All locations are operating under normal business hours
  • Lanes 1 & 2, at Hazen and Beulah, are staffed with tellers
  • Night-drops at Hazen, Beulah and Stanton are encouraged to be used whenever possible
  • Hazen ATM, Lane 1, is deposit taking
  • Call for any balance inquires, to make transfers or debit card inquires/issues

Loans & Loan officers

  • Loan officers are available by appointment only
  • Hazen, call 748-2233
  • Beulah, call 873-2221

Customer Service Representatives

  • CSRs can be seen by appointment only
  • Open/close accounts
  • Open/renew a CD
  • Access to Safe Deposit Box
  • Notary
  • Hazen, call 748-2233
  • Beulah, 873-2221

Stroup Insurance / Graney Financial / Dakota Properties

  • Are available by appointment only
  • Stroup Agent, 701-748-3217
  • Graney Financial Representative, 873-2221
  • Dakota Properties, 873-2221

Online/Remote Banking options

  • NetTeller provides banking at your fingertips
  • Check balances
  • Make transfers
  • Pay bills through Bill Pay
  • Mobile Banking App
  • Mobile App allows for photo-taking deposits
As of March 18, 2020 Stanton and Krause’s USB locations remain open, however, this is subject to change.